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Elder Helpline 800-262-2243


The Elder Helpline, a service of Elder Options, is your starting point for seeking information and other kinds of assistance for seniors and their caregivers.

The Elder Helpline is part of Florida’s Aging & Disability Resource Center network that provides callers with information, referrals, choices, and assistance in accessing the many services available to older adults, persons with disabilities, their caregivers, and family members.

Some useful resources might be:

  • Transportation
  • Recreation
  • Meals-on-Wheels
  • Rent & Utility Assistance
  • In-Home Services
  • Emergency Alert Systems
  • Legal Assistance
  • Ramp Construction & other home modifications/repairs
  • Consumer Issues
  • Job Placement & Training
  • Subsidized Housing
  • Medicare & Long-Term Health Insurance Assistance
  • Prescription Drug Assistance
  • Disaster Resources
  • Plus many, many more!


We can also assist callers with information on applying for:

For further descriptions of programs available in Florida, visit the Department of Elder Affairs website at http://elderaffairs.state.fl.us/doea/programs.php


The Elder Helpline is available:
Monday through Friday
8 a.m. – 5 p.m.

Voice mail is available after-hours and messages will be responded to the next work day.

This self-assessment connects you to the TCARE (Tailored Caregiver Assessment and Referral) Program. This is a one-on-one caregiver support program that may require you to engage with an assigned TCARE Coach. If you wish to participate in the program, continue to the self-assessment. Please be advised that a TCARE Coach may be in contact with you via phone or email.

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