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Elder Options has been notified that scammers are Spoofing our Elder Helpline Number – 1-800-262-2243, and our local number 352-378-6649. If you suspect that you have been contacted by a scammer, hang up. You may call us back at either number. Our phone lines are operational, and we are available to serve you during regular business hours.

Elder Options

Elder Options’ mission is to ensure that communities have a trusted and unbiased place to turn for information, resources and assistance.




The Mid-Florida Area Agency on Aging, Inc. (d/b/a Elder Options) was established in 1977 as a private, not-for-profit 501(c)(3) corporation.

Elder Options is the state-designated area agency on aging (AAA), Aging & Disability Resource Center (ADRC), and Helpline (1-800-262-2243). The agency is charged with administering state and federal grant-funded programs and providing direct services to benefit elders, people with disabilities, and their informal caregivers in a 16-county Planning and Service Area (PSA) in North Central Florida, which includes: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union counties.


Elder Options’ mission is to ensure that communities have a trusted and unbiased place to turn for information, resources, and assistance. We are committed to connecting older adults, adults with disabilities, and caregivers, to resources and assistance for living with independence.

Elder Helpline

The Elder Helpline (1-800-262-2243) is a toll-free service that connects older adults, adults with disabilities, their caregivers and family members to support in our community. Our staff is equipped to connect you to sources of information, referrals, choices and assistance in accessing services.

Home & Community Based Care

Trained Elder Options staff provide counseling and screenings for a variety of in-home assistance/support or community programs, like assisted living facilities for eligible seniors, adults with disabilities, and caregivers through Medicaid. We are the state’s point of entry for long-term care programs.

Abuse in Later Life

The Abuse in Later Life Program is designed to increase awareness of elder abuse, neglect, and exploitation. We provide resources, information, and training for those who work with older adults, as well as, assistance for older adults impacted by abuse.

SHINE – Medicare Assistance

The SHINE (Serving Health Insurance Needs of Elders) Program provides health insurance information and free, unbiased, and confidential counseling assistance to Medicare beneficiaries, their families, and caregivers.

Caregiver Training And Support

Caregiver Training and Support focuses on stress reduction and avoiding caregiver burnout. Caregiver coaches provide, knowledge, resources, and assistance to support caregivers in individual settings or in group settings.

Healthy Aging

Healthy Aging Programs empower older adults to lead healthier lives through increased movement and balance focused classes, such as Tai Chi, as well as classes related to managing chronic diseases, like diabetes.

Wellness Coaching and Support

Clients interested in implementing health-related life changes, specifically those with chronic conditions or feelings of unhappiness, can participate in our one-on-one coaching offerings.

Veterans Directed Care

Veterans Directed Care provides veterans the opportunity to receive the personal care services they need in a self-directed way. The program is for veterans who feel isolated, need help with activities of daily living, or have overburdened caregivers.
Volunteer Front Page


Here at Elder Options, we could not do what we do without people just like you. There are a number of ways that YOU can get involved! Follow the links below to find out more about the different types of volunteer opportunities available.

What Clients Say About Elder Options

Latest News

2024-2030 CCE RFP

2024-2030 CCE RFP Elder Options, a designated Area Agency on Aging, is seeking proposals from qualified agencies for the designation of Community Care for the Elderly (CCE) Lead Agencies. CCE Lead Agencies provide...

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Combatting Contractor Fraud

Scams, Schemes & Frauds Impacting Older Adults and How to Avoid Being a Victim: Contractor Fraud To help keep Florida’s seniors safe, we put together some tips on how to combat scammers who...

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This self-assessment connects you to the TCARE (Tailored Caregiver Assessment and Referral) Program. This is a one-on-one caregiver support program that may require you to engage with an assigned TCARE Coach. If you wish to participate in the program, continue to the self-assessment. Please be advised that a TCARE Coach may be in contact with you via phone or email.

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