Information & Counseling Coordinator (Supervisory Position)

Elder Options is seeking a highly qualified candidate to serve in a supervisory position in its Aging & Disability Resource Center (ADRC). Applicants must have strong organizational, communication and customer service skills and experience in leading and motivating team members. Human service/aging network experience a plus.

Responsibilities:

  • Assist with developing and implementing ADRC goals, objectives, and benchmarks;
  • Manage staff workflow and ensure high quality customer service is provided;
  • Train, supervise and provide daily support to staff;
  • Conduct ongoing quality assurance and evaluate performance data, as part of program improvement activities;
  • Ensure contract and program requirements are met and complete required program reports;
  • Assist staff with client calls, screenings and Intake tasks, on a regular basis;
  • Assist in identifyng new resources and increasing access to services.

Requirements & Qualifications:

  • Bachelor’s degree, four years experience and/or combination of education and experience
  • Excellent communication skills
  • Organized and detail-oriented
  • Proficient using Microsoft Suite (Excel, Outlook, Access, etc.)

Excellent benefits. ADA/EOE. Level 2 background screening required.

To apply click below, and select the Screening & Counseling Coordinator position: https://workforcenow.adp.com/jobs/apply/posting.html?client=AgingInc&ccId=19000101_000001&type=MP&lang=en_US

If you have questions, or need to apply using an alternate method, contact Kathy Dorminey at dormineyk@agingresources.org. Elder Options, Inc. is located at 100 SW 75th Street, Suite 301, Gainesville, FL 32607.

 

 

 

 

 

 

 

Address: 100 SW 75th Street, Suite 301 Gainesville, FL 32607
Phone:1-800-262-2243  •  Fax: 352-378-1256

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